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At Katy Coach Works, Inc., we take pride in offering the best customer experience to Houston, TX , Katy, TX and Pasadena, TX. We strive to provide our customers with the best experience possible each visit.
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Great customer service from the beginning. Very kind and helpful in front office. David was assigned to my daughter’s vehicle after a wreck. Very patient and always responsive even when our insurance company wasn’t responding or communicating with me or Katy Coach. David communicated clearly with me and I felt very comfortable and confident with all decisions. He did what was best for the customer and I would highly recommend them. Ultimately the insurance company decided to declare the vehicle a total loss but David’s customer service and attention never changed. He was helpful through the whole process. I hope we never end up with a car there again but would recommend them and use if needed.
Brittany was incredibly helpful when I was involved in a collision and was shaken up. She arranged for a tow truck to come immediately and made me feel safe. Very professional and kind. I highly recommend Katy Coachworks, they are professional and friendly and fast in replying with information on my car.
If your goal is to receive superior body work and exceptional customer service, Katy Coach Works will exceed your expectations!
Fantastic service! They service my 7 year old Cayenne GTS at a fraction of the dealership (quickly) and I could not be happier. They are also nice to provide drop off and pick up.
Worked with Gilbert, he took care of everything with my insurance and called me to give me an update when waiting for parts. Fair prices. Would highly recommend.
Katy Coach Works, Inc.
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